How to Reset Your Tesla Powerwall

If you need to reset your Tesla Powerwall, please follow the steps below carefully. If you encounter any issues or need assistance, feel free to contact Tesla Support.

Before You Begin

1. Ensure Safety

   • Avoid resetting your Powerwall during extreme weather or when backup power is critical.
   • Let everyone in your household know about the reset to avoid unexpected disruptions.

2. Check the System Status

   • Open the Tesla app to view your Powerwall's current status or error messages.
   • Take a screenshot or note any error codes for reference.

Step-by-Step Reset Process

1. Turn Off Power Sources

   • Solar Panels: Locate the solar disconnect switch and turn it off to stop the energy flow from your solar panels.
   • Breaker Switch: Switch off the circuit breaker that controls the Powerwall.

2. Power Down the Powerwall

   • Press and hold the Powerwall’s power button (usually located on the side or front panel) until the status light turns off. This may take about 5-10 seconds.

3. Wait

   • Allow the system to remain powered down for at least 5 minutes.

4. Restart the Powerwall

   • Press the power button again until the status light starts flashing, indicating the system is restarting.

5. Re-enable Power Sources

   • Turn the solar disconnect switch back on.
   • Switch the circuit breaker for the Powerwall back to the ON position.

After the Reset

1. Check the Powerwall Status

   • The status light should pulse green, indicating normal operation.
   • If the light is red or not illuminated, consult the Powerwall manual for troubleshooting tips.

2. Verify in the Tesla App

   • Open the Tesla app to confirm the Powerwall is functioning properly. Check that it’s charging and discharging as expected.

Need Help?

If your Powerwall doesn’t resume normal operation or if you notice any ongoing issues:

• Double-check the steps above.
• Contact Tesla Support and provide them with any error codes or details you noted.